Some services are degraded

Impact:
Some Kia vehicles may provide timestamps with an incorrect offset. The timestamps are expected to be sent in UTC, but due to a vehicle software issue, some timestamps are being sent with an additional +1 hour daylight saving time offset.

Details:
We have shared the affected data with Kia, and they have acknowledged that there is an issue affecting some vehicles.

Kia is currently working on a fix, but they have not shared a timeline yet.

In the meantime, we are investigating whether...

Starting in late March, we observed that some vehicle activations were being rejected due to a "telematics hardware error". We raised multiple cases with the OEM, and Stellantis has confirmed the issue and is working on a fix.

According to Stellantis, the issue was resolved on April 10. We are currently monitoring vehicle activations to confirm that the problem is fully resolved.

Maintenance ended

Maintenance ended

The issue was resolved on 10th Sep

Maintenance ended