Some services are degraded

Notice about removal of few BMW maintenance data points

https://docs.high-mobility.com/changelog/readme/march-2026#removed-bmw-aggregated-maintenance-data-points

Azure Blob Storage Delivery
Operational
Kinesis Delivery
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MQTT Delivery
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AWS S3 Bucket Delivery
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API
100% uptime
30 days ago
Today
Porsche for Fleets
Operational
Porsche for Drivers
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Peugeot, Citroën, DS, Opel, Vauxhall
Degraded
Ford for Fleets
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BMW & MINI for Fleets
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Alfa Romeo, Fiat, Jeep
Degraded
Mercedes-Benz for Fleets
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Renault & Dacia For Fleets
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Toyota for Fleets
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KIA for Fleets
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Volkswagen, Audi, Skoda, SEAT and Cupra for Fleets
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Polestar for Fleets
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Volvo Cars for Fleets
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Console UI
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Console API
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Simulator
Operational

Previous incidents

Apr 20, 2026

Issue with Stellantis Activation

Degraded

Created Apr 13, 2026 at 8:12am UTC

Starting in late March, we observed that some vehicle activations were being rejected due to a "telematics hardware error". We raised multiple cases with the OEM, and Stellantis has confirmed the issue and is working on a fix.

According to Stellantis, the issue was resolved on April 10. We are currently monitoring vehicle activations to confirm that the problem is fully resolved.
Apr 17, 2026

Interruption in Kia Vehicle Location Data Delivery

Resolved Apr 17, 2026 at 2:04pm UTC

Starting 14.04.2026 09:00:00 CEST, a change was introduced to Kia vehicle location data. This change caused an issue in our parsing logic, resulting in a disruption of vehicle location data delivery.

On 17.04.2026 13:44 CEST, we have fixed the parsing issue and republished the affected location messages starting from April 14th. Vehicle location data delivery has been restored.
Apr 14, 2026

Interruption in BMW Data Delivery

Resolved Apr 14, 2026 at 9:26am UTC

We have observed a drop in data delivery starting at 2026-04-14 07:33:13 UTC. We have informed the OEM and are currently awaiting their feedback.

Update 1: The issue was resolved on 14.04.2026 13:30 CEST. We have not received any confirmation by BMW.

Update 2: Starting 15.04.2026 09:40 CEST the incoming messages from BMW drop again. we are reaching the OEM to get feedback.

Update 3: The issue resolved on 15.04.2026 11:00 CEST. We are keeping this incident open until we got final confirmat...
Previous updates