Some services are down

Notice about removal of few BMW maintenance data points

https://docs.high-mobility.com/changelog/readme/march-2026#removed-bmw-aggregated-maintenance-data-points

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Previous incidents

May 20, 2026

Data Interruption for Renault

Downtime

Created May 19, 2026 at 9:13pm UTC

We have observed that, since 2026-05-19 20:25 UTC, no new data for Renault vehicles has arrived in our streaming platform.

We have not yet received confirmation from Renault, but we are trying to reach out for an explanation.

Toyota Eligibility API Returning Incorrect Vehicle Eligibility Status

Degraded

Created May 18, 2026 at 1:37pm UTC

We have identified an issue with the Toyota Eligibility API starting on 2026-05-16, where all vehicles are incorrectly reported as not eligible.

We have informed Toyota and are currently investigating the issue together with the OEM. During this period, new vehicle will be rejected.

Missing fuel level for Toyota vehicles

Degraded

Created Apr 29, 2026 at 10:34am UTC

We have identified an issue with some Toyota vehicles that do not provide fuel_level data.

After investigation by the OEM, the issue appears to be related to vehicles whose VIN starts with AHT.

We are currently waiting for Toyota to investigate further and provide a timeline for a fix.

Issue with Stellantis Activation

Degraded

Created Apr 13, 2026 at 8:12am UTC

Starting in late March, we observed that some vehicle activations were being rejected due to a "telematics hardware error". We raised multiple cases with the OEM, and Stellantis has confirmed the issue and is working on a fix.

According to Stellantis, the issue was resolved on April 10. We are currently monitoring vehicle activations to confirm that the problem is fully resolved.
May 17, 2026

Data Interruption for Renault

Resolved May 17, 2026 at 12:44pm UTC

We have observed that, since 2026-05-17 11:44:45 UTC, Renault has been unable to provide vehicle data.

Renault has confirmed the issue today and is currently working on a fix.

Update: The issue was resolved on 2026-05-18 09:04 UTC. No data was lost.
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