Previous incidents
Renault Data Latency
Created Sep 9, 2026 at 9:02pm UTC
Renault has informed us they have noticed data latency starting 09.09.2026 4:58 PM CEST.
The investigation is in progress and they'll provide update
Renault Vehicle activation paused
Resolved Sep 8, 2026 at 7:41am UTC
The Renault vehicle activation are resumed.
1 previous update
Volkswagen Group Service Disruption
Resolved Sep 2, 2026 at 1:00pm UTC
Volkswagen Group has informed us of a service disruption affecting their Fleet Interface.
As a precautionary measure due to ongoing maintenance, Volkswagen has asked us to pause vehicle fleet onboarding/offboarding until the end of 03 September 2026.
High Mobility customers may continue to submit vehicle activation and deactivation requests during this period. These requests will be queued and processed once Volkswagen confirms that processing may resume.
We will continue to monitor the se...