Previous incidents

Volkswagen Group has reported an issue affecting its Mobile Online Services.

As a result, Fleet data delivery may be interrupted for affected Volkswagen Group vehicles.

At this time, we have not observed a noticeable change in incoming data traffic on our platform, but we are actively monitoring the situation and will provide updates as more information becomes available from Volkswagen Group.

Update: Volkswagen reported that issue was revolved on 2026.05.29 02:12 UTC.

We have observed a significant drop in incoming vehicle data from BMW starting around 2026-05-27 10:50 UTC.

We are currently investigating the issue and have informed the OEM. Further updates will follow once more information is available.

Update: The issue was resolved on 2026-05-27 13:56 UTC

Due to an issue with the Renault API, vehicle activation and deactivation are currently unavailable.

We have reported the issue to Renault and are currently awaiting their investigation and feedback.

Activation and deactivation requests are being queued and will be executed once the issue is resolved.

This issue does not impact vehicle data delivery.

Update: Renault rolled back some changes on 2026-05-22 12:55 UTC, which resolved the issue.

We have observed that, since 2026-05-19 20:25 UTC, no new data for Renault vehicles has arrived in our streaming platform.

We have not yet received confirmation from Renault, but we are trying to reach out for an explanation.

Update: The issue was resolved 2026-05-19 21:49 UTC

We have identified an issue with the Toyota Eligibility API starting on 2026-05-16, where all vehicles are incorrectly reported as not eligible.

We have informed Toyota and are currently investigating the issue together with the OEM. During this period, new vehicle will be rejected.

Update: issue was resolved on 21.05.2025

We have observed that, since 2026-05-17 11:44:45 UTC, Renault has been unable to provide vehicle data.

Renault has confirmed the issue today and is currently working on a fix.

Update: The issue was resolved on 2026-05-18 09:04 UTC. No data was lost.

Nissan has reported an issue with their data delivery system starting on 07.05.2026 at 12:30 CEST.

They are currently working on a solution.

Update: The issue was resolved on 08.05.2025 11:30 CEST.

We have identified an issue with some Toyota vehicles that do not provide fuel_level data.

After investigation by the OEM, the issue appears to be related to vehicles whose VIN starts with AHT.

We are currently waiting for Toyota to investigate further and provide a timeline for a fix.

Starting 14.04.2026 09:00:00 CEST, a change was introduced to Kia vehicle location data. This change caused an issue in our parsing logic, resulting in a disruption of vehicle location data delivery.

On 17.04.2026 13:44 CEST, we have fixed the parsing issue and republished the affected location messages starting from April 14th. Vehicle location data delivery has been restored.

We have observed a drop in data delivery starting at 2026-04-14 07:33:13 UTC. We have informed the OEM and are currently awaiting their feedback.

Update 1: The issue was resolved on 14.04.2026 13:30 CEST. We have not received any confirmation by BMW.

Update 2: Starting 15.04.2026 09:40 CEST the incoming messages from BMW drop again. we are reaching the OEM to get feedback.

Update 3: The issue resolved on 15.04.2026 11:00 CEST. We are keeping this incident open until we got final confirmat...

Starting in late March, we observed that some vehicle activations were being rejected due to a "telematics hardware error". We raised multiple cases with the OEM, and Stellantis has confirmed the issue and is working on a fix.

According to Stellantis, the issue was resolved on April 10. We are currently monitoring vehicle activations to confirm that the problem is fully resolved.