Maintenance

September 2024
Sep 23, 2024
1 maintenance

Renault's maintenance

Maintenance

Resolved Sep 23 at 10:00am CEST

Renault has informed us maintenance activity which which affect

  • Clearance flow
  • Data flow
Sep 19, 2024
1 maintenance

Kia API Migration

Maintenance

Resolved Sep 19 at 10:00am CEST

We are migrating to Kia's new API, which provides more accurate vehicle activations and higher data frequency.

During the migration, vehicle activation and data delivery for Kia vehicles will be paused.

Sep 11, 2024
1 maintenance

Upgrading Ford Streaming Consumer

Maintenance

Resolved Sep 11 at 06:00am CEST

We are making internal changes to use Ford's official SDK to consume data. This change increase the stability of this service.

During the migration we pause the Ford data consumer, after the migration is done, you'll receive repeated data for last past 30 min.

October 2024
No maintenance
November 2024
Nov 29, 2024
1 maintenance

Renault migration

Maintenance

Resolved Nov 29 at 10:00am CET

The OEM has asked us to perform switch the API integration between 29th Nov until 4th Dec. During this time all vehicle activation/dectivation for Renault will be paused and will be resumed after migration is done.

Update: Migration ended on 3rd Dec 11:00 am CET

Nov 21, 2024
1 maintenance

Infrastructure upgrade

Maintenance

Resolved Nov 21 at 11:00am CET

We will be upgrading our servers during that time. We expect very small service interruptions but nothing that will affect data.

Nov 19, 2024
1 maintenance

High Mobility Console Migration

Maintenance

Resolved Nov 19 at 10:00am CET

We are migrating our backends to new systems. We are monitoring the application configuration and vehicle activations to avoid any unexpected behaviour.

Please let us know if you have noticed any issues.

The migration ends on 25th Nov with the release of new console.

Read more about the new console at https://www.high-mobility.com/blog/upcoming-release-high-mobilitys-new-user-console

Nov 13, 2024
1 maintenance

Switch Mercedes-Benz Streaming source

Maintenance

Resolved Nov 13 at 01:00pm CET

Due some infrastructure migration in Mercedes-Benz, we have switch the source of streaming data.

It shouldn't cause any data lost, there might be some duplicated date for a short period of time.

Nov 12, 2024
1 maintenance

Kia API maintenance

Maintenance

Resolved Nov 12 at 08:00am CET

Kia is updating their API version to include several improvements. The updates include a few breaking changes which require us to synchronise a deployment on our side as well.

Minimal to no downtime is expected, and no data loss.

Nov 11, 2024
1 maintenance

BMW/MINI Driver maintenance

Maintenance

Resolved Nov 11 at 11:00am CET

BMW/MINI has informed us about migration on their database. it impacts the data delivery for this period.

Nov 06, 2024
2 maintenances

Urgent platform deployments by BMW

Maintenance

Resolved Nov 06 at 03:00pm CET

Update: BMW has informed us that partial data loss can be expected for data changes that take place during the downtime.

BMW is performing an urgent deployment of their fleet data API, which includes several functional and performance improvements and an increase of the overall system stability.

Since a database migration is required, there will be a downtime associated with the BMW deployment.

Renault & Dacia migration

Maintenance

Resolved Nov 06 at 08:00am CET

We are working with Renault to migrate to their new Rest/Streaming APIs.

We are pausing the vehicle clearance services during this time. It means you can't create/revoke vehicles during the maintenance.

The latest vehicle data will be still available but you'll receive duplicate message during this period.