Maintenance
Renault migration
Resolved Nov 29 at 10:00am CET
The OEM has asked us to perform switch the API integration between 29th Nov until 4th Dec. During this time all vehicle activation/dectivation for Renault will be paused and will be resumed after migration is done.
Update: Migration ended on 3rd Dec 11:00 am CET
Infrastructure upgrade
Resolved Nov 21 at 11:00am CET
We will be upgrading our servers during that time. We expect very small service interruptions but nothing that will affect data.
High Mobility Console Migration
Resolved Nov 19 at 10:00am CET
We are migrating our backends to new systems. We are monitoring the application configuration and vehicle activations to avoid any unexpected behaviour.
Please let us know if you have noticed any issues.
The migration ends on 25th Nov with the release of new console.
Read more about the new console at https://www.high-mobility.com/blog/upcoming-release-high-mobilitys-new-user-console
Switch Mercedes-Benz Streaming source
Resolved Nov 13 at 01:00pm CET
Due some infrastructure migration in Mercedes-Benz, we have switch the source of streaming data.
It shouldn't cause any data lost, there might be some duplicated date for a short period of time.
Kia API maintenance
Resolved Nov 12 at 08:00am CET
Kia is updating their API version to include several improvements. The updates include a few breaking changes which require us to synchronise a deployment on our side as well.
Minimal to no downtime is expected, and no data loss.
BMW/MINI Driver maintenance
Resolved Nov 11 at 11:00am CET
BMW/MINI has informed us about migration on their database. it impacts the data delivery for this period.
Urgent platform deployments by BMW
Resolved Nov 06 at 03:00pm CET
Update: BMW has informed us that partial data loss can be expected for data changes that take place during the downtime.
BMW is performing an urgent deployment of their fleet data API, which includes several functional and performance improvements and an increase of the overall system stability.
Since a database migration is required, there will be a downtime associated with the BMW deployment.
Renault & Dacia migration
Resolved Nov 06 at 08:00am CET
We are working with Renault to migrate to their new Rest/Streaming APIs.
We are pausing the vehicle clearance services during this time. It means you can't create/revoke vehicles during the maintenance.
The latest vehicle data will be still available but you'll receive duplicate message during this period.
Volkswagen Group API upgrade
Resolved Dec 12 at 12:00pm CET
We will be upgrading our connection to Volkswagen Group that brings the latest available fleet data offering from the group. Any clearance actions during this period will be queued and run once the maintenance work has completed.
Renault priority maintenance work
Resolved Dec 12 at 03:00am CET
Renault is conducting priority maintenance work of their API. This will be done in the night time and with maximum 10 minutes downtime of the data stream.
BMW & MINI infrastructure upgrade
Maintenance Jan 17 at 05:00am CET
The BMW Connected FleetData team will go through with a major infrastructure upgrade that affects all of their API components. It will not be possible to activate and revoke vehicles in this timeframe, and all data delivery will be suspended during this period.