Maintenance

November 2024
Nov 29, 2024
1 maintenance

Renault migration

Maintenance

Resolved Nov 29 at 10:00am CET

The OEM has asked us to perform switch the API integration between 29th Nov until 4th Dec. During this time all vehicle activation/dectivation for Renault will be paused and will be resumed after migration is done.

Update: Migration ended on 3rd Dec 11:00 am CET

Nov 21, 2024
1 maintenance

Infrastructure upgrade

Maintenance

Resolved Nov 21 at 11:00am CET

We will be upgrading our servers during that time. We expect very small service interruptions but nothing that will affect data.

Nov 19, 2024
1 maintenance

High Mobility Console Migration

Maintenance

Resolved Nov 19 at 10:00am CET

We are migrating our backends to new systems. We are monitoring the application configuration and vehicle activations to avoid any unexpected behaviour.

Please let us know if you have noticed any issues.

The migration ends on 25th Nov with the release of new console.

Read more about the new console at https://www.high-mobility.com/blog/upcoming-release-high-mobilitys-new-user-console

Nov 13, 2024
1 maintenance

Switch Mercedes-Benz Streaming source

Maintenance

Resolved Nov 13 at 01:00pm CET

Due some infrastructure migration in Mercedes-Benz, we have switch the source of streaming data.

It shouldn't cause any data lost, there might be some duplicated date for a short period of time.

Nov 12, 2024
1 maintenance

Kia API maintenance

Maintenance

Resolved Nov 12 at 08:00am CET

Kia is updating their API version to include several improvements. The updates include a few breaking changes which require us to synchronise a deployment on our side as well.

Minimal to no downtime is expected, and no data loss.

Nov 11, 2024
1 maintenance

BMW/MINI Driver maintenance

Maintenance

Resolved Nov 11 at 11:00am CET

BMW/MINI has informed us about migration on their database. it impacts the data delivery for this period.

Nov 06, 2024
2 maintenances

Urgent platform deployments by BMW

Maintenance

Resolved Nov 06 at 03:00pm CET

Update: BMW has informed us that partial data loss can be expected for data changes that take place during the downtime.

BMW is performing an urgent deployment of their fleet data API, which includes several functional and performance improvements and an increase of the overall system stability.

Since a database migration is required, there will be a downtime associated with the BMW deployment.

Renault & Dacia migration

Maintenance

Resolved Nov 06 at 08:00am CET

We are working with Renault to migrate to their new Rest/Streaming APIs.

We are pausing the vehicle clearance services during this time. It means you can't create/revoke vehicles during the maintenance.

The latest vehicle data will be still available but you'll receive duplicate message during this period.

December 2024
Dec 12, 2024
2 maintenances

Volkswagen Group API upgrade

Maintenance

Resolved Dec 12 at 12:00pm CET

We will be upgrading our connection to Volkswagen Group that brings the latest available fleet data offering from the group. Any clearance actions during this period will be queued and run once the maintenance work has completed.

Renault priority maintenance work

Maintenance

Resolved Dec 12 at 03:00am CET

Renault is conducting priority maintenance work of their API. This will be done in the night time and with maximum 10 minutes downtime of the data stream.

January 2025
Jan 17, 2025
1 maintenance

BMW & MINI infrastructure upgrade

Maintenance

Maintenance Jan 17 at 05:00am CET

The BMW Connected FleetData team will go through with a major infrastructure upgrade that affects all of their API components. It will not be possible to activate and revoke vehicles in this timeframe, and all data delivery will be suspended during this period.