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Kia information: We have noticed an increase of vehicles that have gotten automatically revoked by Kia due to drivers having disabled connectivity settings in the vehicles. Please double check the clearance status of your active Kia VINs to match it with the status from our clearance endpoint.
Previous incidents
BMW Fleet Odometer Data Issue on 2025-06-24
Resolved Jun 25 at 10:56am CEST
On 2025-06-24, we identified an issue where many BMW fleet vehicles provided odometer readings without specifying the unit. As a result, our streaming pipeline did not forward these messages to our customers. We have reached out to BMW for clarification and to implement the necessary fixes.
Kia server deployment
Resolved Jun 25 at 10:00am CEST
Kia will perform server updates on short notice to handle unexpected load issues. During the deployment window there might be delays in data transfer and in making data for new VIN activations available.
Renault partial data downtime
Resolved Jun 23 at 05:29pm CEST
Renault performed a platform release today at 10:24 CET that lead to issues of processing speed, engine RPM, accelerations, GPS positions and fuel/energy consumption data. The release was reverted at 15:24 CET, after which data traffic resumed as usual.
Renault regrets to inform us that the data that was could not be processed during the timespan is lost and can not be recovered.