Some services are degraded

VW Group Activation Changes

For Volkswagen Group brands, a clearance now activates only after data delivery is received from the vehicle. The VW Group clearance lifecycle is update to reflect the new changes.
Please see the details on https://docs.high-mobility.com/changelog/readme/october-2025

MQTT Delivery

Operational

S3 Delivery

Operational

REST API

100.000% uptime

30 days ago

60 days ago

90 days ago

Today

GraphQL API

100.000% uptime

30 days ago

60 days ago

90 days ago

Today

API

99.993% uptime

30 days ago

60 days ago

90 days ago

Today

Porsche for Fleets

Operational

Porsche for Drivers

Operational

Peugeot, Citroën, DS, Opel, Vauxhall

Operational

Ford for Fleets

Operational

BMW & MINI for Fleets

Degraded

Alfa Romeo, Fiat, Jeep

Operational

Mercedes-Benz for Fleets

Operational

Renault & Dacia For Fleets

Degraded

Toyota for Fleets

Operational

KIA for Fleets

Operational

Volkswagen, Audi, Skoda, SEAT and Cupra for Fleets

Operational

Console UI

Operational

Console API

Operational

Simulator

Operational

Kinesis Streaming

100.000% uptime

30 days ago

60 days ago

90 days ago

Today

Previous incidents

Nov 02, 2025

Renault data feed partial disruption

Degraded

Updated Oct 31 at 09:42am CET

Renault has new issues which affects vehicles activation and vehicles capability to provide data even if it is activated. We are monitoring the situation on our end to detect customer-specific impacts.

1 previous update

BMW Telematic API issue

Degraded

Created Sep 30 at 05:31pm CEST

BMW Telematic API response time/status is degraded. We are in contact with OEM to resolve the issue. Issue started on 27.09.2025

Previous updates