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Degraded

Renault vehicles without a data feed

Jul 11 at 12:18pm CEST
Affected services
Renault & Dacia For Fleets

Created
Jul 11 at 12:18pm CEST

Together with Renault we have determined that an issue in the Renault data platform is blocking the data feed for certain vehicles. We are estimating that 5-10% of customer VINs are impacted. The issue is caused by an API migration that Renault has started to prepare.

We are in close touch with Renault for resolving these issues. In parallel, we are working on a long-term solution to move to Renault's new API earlier than scheduled.