Previous incidents
Delay on activating Stellantis vehicles
Resolved Oct 10, 2023 at 4:20pm UTC
Due to some High Mobility internal issue, the vehicle activations for Stellantis brands were delayed starting 09.10.223 10:00:00 UTC.
All the clearance activation are being processed now.
High rate of failure on BMW vehicle data API
Resolved Sep 14, 2023 at 4:49am UTC
Over 40% of API calls towards BMW Driver vehicle data API are failing. We have reached to the OEM and closely monitoring the issue.
Slow response on Porsche Telematics(vehicle data Rest-API)
Resolved Sep 8, 2023 at 7:44am UTC
This only affect customers that have Porsche in their fleet. These apps experience 10% timeout when fetching data for Porsche vehicles.
Interruption on adding/removing vehicles for Renault
Resolved Aug 22, 2023 at 8:12am UTC
Since yesterday all the request to create or delete clearances for Renault has been queued up and not successfully processed due to an issue on the OEM side.
The requests will be retried at later time when the issue is resolved.