Previous incidents

October 2023
Oct 10, 2023
1 incident

Delay on activating Stellantis vehicles

Resolved Oct 10 at 06:20pm CEST

Due to some High Mobility internal issue, the vehicle activations for Stellantis brands were delayed starting 09.10.223 10:00:00 UTC.

All the clearance activation are being processed now.

September 2023
Sep 14, 2023
1 incident

High rate of failure on BMW vehicle data API

Resolved Sep 14 at 06:49am CEST

Over 40% of API calls towards BMW Driver vehicle data API are failing. We have reached to the OEM and closely monitoring the issue.

Sep 08, 2023
1 incident

Slow response on Porsche Telematics(vehicle data Rest-API)

Resolved Sep 08 at 09:44am CEST

This only affect customers that have Porsche in their fleet. These apps experience 10% timeout when fetching data for Porsche vehicles.

August 2023
Aug 22, 2023
1 incident

Interruption on adding/removing vehicles for Renault

Resolved Aug 22 at 10:12am CEST

Since yesterday all the request to create or delete clearances for Renault has been queued up and not successfully processed due to an issue on the OEM side.

The requests will be retried at later time when the issue is resolved.