Previous incidents
Data outage for Toyota & Lexus vehicles
Resolved Aug 21 at 09:45am CEST
Toyota has informed that between 14.08.2024 at 21:42 CEST and 19.08.2024 17:00 CEST there was an issue providing vehicle data. The issue was not impacted all vehicles and it was due to Vehicles SIM connectivity with operator Orange.
Incident on streaming for Renault vehicle data
Resolved Jul 26 at 11:50am CEST
Renault team has informed us there was an issue on dataflow between 2024-07-04 22:00 CEST - 2024-07-04 11.45 CEST.
Based on their report all the messages were forwarded with delay.
Update: the issue was during 2024-07-24 22:00 CEST - 2024-07-25 11.45 CEST.
interruption on streaming data for Porsche for Drivers
Resolved Jul 25 at 03:20pm CEST
Starting 25.07.24 15:20 CEST we have stopped receiving Porsche streaming data.
It effects only the B2C flows which have streaming enabled for Porsche vehicles.
We have notified the OEM and waiting for response.
UPDATE: Issue was resolved on 26.07.24 13:35 CEST
Incident on Renault Eligibility and Clearance APIs
Resolved Jul 01 at 09:08am CEST
Due to an issue in Renault, we are not able to process Renault's request.
The OEM is already aware of it and working on a fix
Interruption on processing data for Ford B2C/Fleet data
Resolved Jul 01 at 09:01am CEST
Due to an issue in processing data we were not able to consume and process Ford data starting 2024-06-29T09:26:00 UTC until 2024-07-01T07:26:00 UTC.
We have fixed the issue and data will be following, no data lost during this incident.