Previous incidents

Due to Porsche sending redundant and repeated data, we are facing issues processing streaming data and currently experiencing delays of up to 1 hour in delivery time

Update: We have increased our pipeline throughput and delivery time is back to ~10 seconds at 16:39 CET

We are having issues consuming Ford vehicle data streams, we are trying to reach out to Ford to resolve the issue as fast as possible.

Update: Issue has been resolved at 11.01.24 23:30 CET

Some data points such as engine status are missing in the messages sent. Following a release this morning (21.12.2023), Incident is now fully resolved.

The stability issues have been resolved and response times work as expected.

The clearances requests for BMW/MINI are failing due to an unexpected issue on the OEM side, we have escalated the issue and waiting for an update.

High Mobility customers only experience delays on fleet activation/deactivation and our API towards our customers are functional.

We have observed that approximately 50% of API calls related to Porsche vehicles are resulting in a 500 internal server error. The issue has been communicated to the OEM for further investigation and resolution.

The issue was resolved at 08.12.2023 00:50 CET