Previous incidents

We have observed a drop in data delivery starting at 2026-04-14 07:33:13 UTC. We have informed the OEM and are currently awaiting their feedback.

Starting in late March, we observed that some vehicle activations were being rejected due to a "telematics hardware error". We raised multiple cases with the OEM, and Stellantis has confirmed the issue and is working on a fix.

According to Stellantis, the issue was resolved on April 10. We are currently monitoring vehicle activations to confirm that the problem is fully resolved.

We are currently experiencing delays in vehicle data delivery for Renault vehicles.

Renault has identified an issue affecting their systems starting March 16, which has led to reduced data flow and increased latency. The issue worsened on March 23, further impacting delivery times.

Renault’s technical teams are actively working on a fix. Delayed messages are not lost and will be delivered once normal operation is restored.

We will continue to monitor the situation and provide updates as mo...

Based on our monitoring and observations, a significant number of vehicles added last week are not providing data.

We are currently investigating the issue and have also reported it to BMW Fleet.